Frequently Asked Questions About Our Products
The Flushmount design is very similar to the slimtop profile with the difference of having the ledge even with the worktop. To achieve this, the worktop has to be milled out with the size of the ledge. The sink is installed so to cover the milled part. The two materials (sink and worktop) will meet at the same height.
Silk Finish = Soft glow
Satin Finish = Matte
Remove dirt and lime-scale deposits on a regular basis.
Do not use cleaning agents containing chlorine (generally sodium hypochlorite) or hydrochloric acid.
If you use steel wool for cleaning, it must be made of non-rusting stainless steel.
Avoid lengthy contact with salty liquids.
Avoid direct or prolonged contact with rusting iron objects (cast-iron pans or iron filings).
Do not use your sink for dyeing or bleaching fabric or hair.
Small iron and rust particles from the water mains network may also make it appear as though there are rusty marks, particularly in the case of new buildings or when repairs are being carried out to the mains pipelines, and where cast-iron water pipes are involved.
Our stainless steel sinks are manufactured with great care and in accordance with the latest production and processing techniques. The stainless steel we use is subject to strict quality controls ensuring a consistently high quality of sink. Current state-of-the-art technology cannot, however, guarantee that 18/10 stainless steel is completely scratch-resistant. Thus the appearance of minor scratches is normal. Regular care using recommended cleaning agents, shining and relatively scratch-resistant surface which is very durable after approx.
Waste disposal systems cannot be used with our Vantage, Orb, Geo, Sudbury, Ceramic Belfast, Onyx drainer, or the half bowl in the Lincoln Ceramic 1.5 Bowl under mount due to the unique size or shape of the wastes in these sinks.
Strong chemicals and alkalies such as ammonia, caustic soda, paint strippers, brush cleaners and nail varnish removers must not come into contact with the sink because they can cause damage.
Please take care not to drop any objects e.g. knifes from an excessive height as this may chip or crack the surface glaze.
Do not place hot pans straight from the cooker onto the sink as this may cause crazing to the surface finish.
Ceramic sinks can be cleaned with most cleaners, including mild abrasives. Metallic pan scrubbers are not recommended as metal on ceramic can cause grey marks. These grey marks can also be caused by pans and cutlery, they can be removed by a mild abrasive cleaner (i.e. kitchen cleaner that contains maximum 5% bleach only) and a non-metallic pan scrubber. Bleach can be used on the sink, but please ensure sink is rinsed thoroughly.
- Wash with a mild soap or mild detergent and then rinse thoroughly daily with fresh tapwater;
- For heavier cleaning, use a paste of bicarbonate soda or a soft bristle brush. Rub in the direction of the surface as softly as possible. Rinse with fresh tap water.
- DO NOT use any metallic souring pads and steel wool pads, solvents, bleaches, drain cleaning products or any other liquids or agents which could lead to staining or discoloration.
- TREAT YOUR PRODUCT WITH CARE. To avoid chipping or denting, ensure the product is not misused or abused.